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Frequently Asked Questions

How do I estimate my ring size?
Can Titanium rings be resized?
How long will it take to receive my order?
Is it safe to pay with credit cards online?
Can I exchange or return my product after receiving it?
Do you ship to International locations?
Why are your prices so low?
I have more questions!

1. How do I estimate my ring size?

Due to the incredible strength and durability of Titanium, cutting and shaping it is often intricate work (compared to gold and platinum). Because of its unique resilient nature, it is very difficult to resize a titanium ring; therefore, great care must be taken when sizing your finger.

We suggest visiting a local jewelry store to get your finger sized accurately. Please inform the jeweler the approximate width of your ring. A person can wear up to half to one size larger for a wider band.

Alternatively, you can follow this PDF document to get a sizing: DOWNLOAD RING SIZER


2. Can Titanium Rings be resized?

Titanium rings can only be made larger and not smaller. They can be altered to go from a smaller size to a larger size but never from a larger to a smaller size due to the material.


3. How long will it take to receive my order?

On average, our FREE SHIPPING method takes 5-12 business days to receive your order, EXPRESS delivery options are also available upon checkout which takes 3-5 business days. Some items are shipped earlier. Please note that business days do not include Saturday, Sunday, and regulatory Holiday's.

4. Is it safe to pay with credit cards online?

Complete security for customer transactions is a primary concern of ours. Your confidence in our products and services is meaningless unless you have full faith in our ability to secure all online credit card transactions. CKJewels.com conducts all payment transactions through PayPal.com the trusted name in online payments. They use digital authentication services and products, specifically designed for e-commerce. Paypal.com automatically encrypts all data for safe storage and uses SSL (Secure Socket Layers), the industry standard method for computers to communicate securely without risk of data interception, manipulation, or recipient impersonation.

5. Can I exchange or return my product after receiving it?

Yes. It is important that our customers are fully satisfied with our products, but if for any reason you'd like to return your unused product, we'll make an exchange. We offer a 30 day return guarantee, simply email us at orders@ckjewels.com for return information.

6. Do you ship to International locations (any country other than USA)?

Yes. We currently ship to many international locations. You can find out more in our Shipping section here.

8. Why are your prices so low?

We strive to keep our customers happy and with cash! So our prices are one of the lowest in the market.

9. I have more questions!

If we have not covered your questions or concerns, please don't hesitate to contact us via email at questions@ckjewels.com, we will be happy to help you out.


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