Frequently Asked Questions
How do I estimate my ring size?
Can Titanium rings
be resized?
How long will it take to receive
my order?
Is it safe to pay with credit
cards online?
Can I exchange or return my
product after receiving it?
Do you ship to International
locations?
Why are your prices so low?
I have more questions!
1. How do I
estimate my ring size?
Due to the incredible strength and durability of
Titanium, cutting and shaping it is often intricate
work (compared to gold and platinum). Because of its
unique resilient nature, it is very difficult to
resize a titanium ring; therefore, great care must
be taken when sizing your finger.
We suggest visiting a local jewelry store to get
your finger sized accurately. Please inform the
jeweler the approximate width of your ring. A person
can wear up to half to one size larger for a wider
band.
Alternatively, you can follow this PDF
document to get a sizing:
DOWNLOAD RING
SIZER
2. Can Titanium Rings be resized?
Titanium rings can only
be made larger and not smaller. They can be altered
to go from a smaller size to a larger size but never
from a larger to a smaller size due to the material.
3. How long will it take to
receive my order?
On average, our FREE SHIPPING method takes 5-12 business days to receive
your order, EXPRESS delivery options
are also available upon checkout which takes 3-5
business days.
Some items are shipped earlier. Please
note that business days do not include Saturday,
Sunday, and regulatory Holiday's.
4. Is it safe to pay with credit cards
online?
Complete security for customer transactions is a
primary concern of ours. Your confidence in our
products and services is meaningless unless you have
full faith in our ability to secure all online
credit card transactions. CKJewels.com conducts all
payment transactions through PayPal.com the trusted
name in online payments. They use digital authentication
services and products, specifically designed for
e-commerce. Paypal.com automatically encrypts all
data for safe storage and uses SSL (Secure Socket Layers), the industry
standard method for computers to communicate
securely without risk of data interception,
manipulation, or recipient impersonation.
5. Can I exchange or return my
product after receiving it?
Yes. It is important that our customers are fully
satisfied with our products, but if for any reason
you'd like to return your unused product, we'll make an
exchange. We offer a 30 day return
guarantee, simply email us at
orders@ckjewels.com for return information.
6. Do you ship to International locations (any
country other than USA)?
Yes. We currently ship to many international
locations. You can find out more in our Shipping
section
here.
8. Why are your prices so low?
We
strive to keep our customers happy and with cash! So
our prices are one of the lowest in the market.
9. I have more
questions!
If we have not covered your questions or concerns,
please don't hesitate to contact us via email at
questions@ckjewels.com, we will be happy to
help you out.
|