Policy
-
By purchasing from
CKJewels.com, you agree to accept all the points
listed below.
Payment Methods
Shipping and fees
Order Tracking
Return & Exchange
Items and Availability
Privacy
Payment
Methods
-
All prices listed
on CKJewels.com or quoted by CKJewels employees are in U.S.
dollars unless otherwise noted.
- CKJewels.com accepts the
following payment methods:
- Credit Cards or Debit Cards
- International Money Orders
Shipping and fees
- CKJewels.com offers
FREE SHIPPING on all orders placed
- All items are shipped via
either UPS or the Postal Services
- All orders are processed
before being shipped. Processing time takes 1-2
business days. Once processing is done, items are
shipped, our FREE SHIPPING method will take 5-14 business days
for delivery. EXPRESS delivery options
are also available upon checkout which take 3-5
business days.
- Items are processed and
shipped Monday-Friday excluding holidays
- Customers are responsible
for providing a full valid address, including
apartment number if applicable, for delivery. They
are responsible for arranging mail forwarding if
they are moving, and for putting a vacation hold
if they do not anticipate that they will be at
home when the package is due to arrive.
Order Tracking
- Upon receipt of your
payment, your order will begin processing the next
business day. Your order status can be retrieved
from
http://www.ckjewels.com/orderstatus.html
- Tracking numbers, and
other order information will be displayed at the
tracking page.
Return
& Exchange
- 30 Day
Guarantee: CKJewels.com is proud to offer high quality merchandise to our customers and
we are confident that upon receipt of your
merchandise you will find that it will surpass
your expectations. Your satisfaction is the
cornerstone of our business. Therefore, if you are
not completely satisfied and delighted with your
purchase you may simply exchange the
unused item in its original condition within 30 days of purchase.
All items returned for a refund is subject to a
10% restocking fee or a minimum of $10 whichever
is greater.
Please contact us at
orders@ckjewels.com for return
instructions.
Item
and Availability
- All items listed at
CKJewels.com are in stock and ready to ship. Special discounts and offers are
available on a first come first serve basis due to
limited available quantity.
Privacy
- CKJewels.com will never
share customer information with a third party. All
order data is securely processed to complete the
order and confidentiality is guaranteed.
CKJewels.com does not have access to any customer
payment information. All payment information is
securely processed by our Payment Processor and
they are prohibited in using your information in
any other way but to only charge you for the
order.
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